Support
Have a question about your letters, your account, or the club? Send us a note and we will get back to you as soon as we can.
Send a message
Prefer to write directly? Use the form above and we will reply by email.
Frequently asked questions
When do letters ship?
We aim to post one letter per month, usually in the first week.
Do you ship internationally?
Yes. We send letters anywhere a stamp can reach.
Can I change my address?
Yes — update it anytime from your account page, or contact support.
How do I cancel?
You can cancel from your account page or by emailing support.
We usually reply within 2–3 business days.